We have several convenient methods for you to pay your utility bill.
Pay Online or by Telephone
Due to the COVID-19 health emergency, we are encouraging customers to pay their utility bills online or by phone and are temporarily waiving convenience fees until further notice. To pay by phone, please call 877-885-7968.
You can pay your bill online, by logging in to MyAccount.
There is a $2.99 processing fee that will be charged for credit and debit card payments.
To pay by phone, call 1-877-885-7968. Please have your bill available so you can provide your account number.
Payments can be made by automatic withdrawal from your checking or savings account. To use this method, call our office at 920-623-5912 or download the Authorization for Direct Payment ACH Application form and return it to us. There is no fee associated with this payment method.
Some advantages to using direct automatic payment are:
- Helps avoid late or missed payments
- No need to write checks
- No postage costs
- Transfers funds safely, securely and directly from your account
When enrolled in this convenient service, you will continue to receive a statement at the beginning of each month detailing the amount to be debited from your savings or checking account on the due date.
Pay by Mail
Payment can be sent to:
Columbus Water & Light
PO Box 228
Columbus, WI 53925
Please include the top stub of the bill to assure that your account is properly credited.
Pay in Person
During normal business hours (Monday – Thursday, 7:00 am – 4:30 pm, Friday, 7:00 am - 11:00 am) customers can make payments by cash or check at our office, located at 950 Maple Avenue, Columbus.
After business hours, payments can be dropped off in one of two night deposit boxes, one located accross from the post office and one at our office outside of the main entrance.