Shared Strength through WPPI Energy

COVID-19 Update

 LOBBY CLOSED-Due to concerns caused by the outbreak of the COVID-19 virus, the utility is restricting public access to the utility office to only essential utility matters in order to try to help protect the critical employees that operate the electrci and water systems. Customer service staff remain available to answer question during normal busiiness hours at (920) 623-5912 or cwl@columbuswaterandlight.com The utility provides a number of payment options to customers that can be found at www.columbuswaterandlight.com/bill-payment-options      

Service Forms

Utiltiy Service FormsWhether you need new service or are moving out of town or just moving across the street.
Have questions? Give us a call at 920-623-5912.

Apply for New Service

Welcome to the area! We are pleased to be your utility provider. You can call our office at 950 Maple Avenue Monday through Thursday 7:00 am – 4:30 pm, Friday 7:00 am - 4:00 pm to complete a service application. You can also complete the Request for New Service Form.

Change Mailing Address

Occasionally, we know that our customers will want their utility bill sent to an address that is different than their service address. This can be done by calling our office at 920-623-5912. You can also complete the Request to Change Mailing Address Form.

Transfer Service

If you are currently a Columbus Water & Light residential customer and you are moving to another address within our service area, you may transfer your service by calling our office at 920-623-5912. You can also complete the Request to Transfer Service Form.

Terminate Service

If you are moving out of the Columbus Water & Light area and need to close your account with us, please call us at 920-623-5912 to let us know your anticipated termination date. You can also complete the Request to Discontinue Service form.

Report Street Light Outage

We appreciate your assistance in making Columbus a safer place for pedestrians, traffic and the community.


If you see a city street light out, please submit the Street Light Outage form. Columbus Water & Light will take the appropriate action to make sure the light is replaced in a reasonable amount of time.